Policy

Refund Policy

Refund, credit, subscription cancellation, failed payment, and downtime policies for buyers and sellers.

One-time purchases

One-time license refunds are evaluated within 14 days when usage remains below the seller's listing threshold and no abuse or policy violation is present.

Subscriptions and rentals

Subscriptions may be canceled for the next renewal period. Rentals expire at the stated end date. Platform downtime may be handled through credits or partial refunds.

Disputes

Billing disputes are routed through support with invoice, entitlement, usage, and Stripe event evidence attached for admin review.

Policy control

OwnerMarketplace operations

Reviewed2026-05-16

These launch policies are working drafts for controlled beta and should be reviewed by counsel before public launch.